Frequently Asked Questions

1. I cannot boot the machine from a floppy. What is wrong?

2. How is the data erased?

3. Does Active@ Eraser software comply with any industry standards for data removal?

4. How can I download the trial version of Active@ Eraser utility?

5. Does Active@ Eraser for Windows work under Windows 2000/XP?

6. Does Active@ Eraser for Windows work under Windows 3.x?

7. I have Netscape Navigator 4.6 as my default browser. Will I be able to install and use Active@ Eraser?

8. Does Active@ Eraser support localized (e.g. French, Spanish) file names?

9. Do I need special OS permissions to install and use the software?

10. I want to clear search history that pops up when I try to search the internet using Google or any other internet search engine. How can I do it?

11. Can Active@ Eraser software be installed and run from floppy?

12. I have purchased and copied software onto the floppy. When starting Active@ Eraser, I get a message UNREGISTERED VERSION.

13. I removed software from the machine, however I cannot get rid of Erase... context menu item in Windows Explorer.

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